Hey dear customer,
Thank you for choosing our pet toys! In order to make the payment process smoother and more transparent, we have designed the following payment policy, which we hope you can understand easily and happily.
Payment method
We support PayPal payment, Visa, MasterCard, JCB and American Express. Choose the method that works best for you and check out with ease!
Payment process
Step 1: Add the pet toy you want to buy to your shopping cart.
Step 2: Click “View Cart” to enter the shopping cart.
Step 3: View and confirm the order information. At this point, you can choose to directly click the “PayPal” button to pay or click “Proceed to checkout” to enter the settlement page.
If you choose to use PayPal to pay, please complete the payment after logging into your PayPal account.
Step 4: If you click the “Proceed to checkout” button and enter the checkout page, please carefully fill in the name, address, phone number, email and other information in the “Billing details”, and check whether you need to ship to a different address.
After filling in and checking that it is correct, choose PayPal to pay, check the small box below and click the “PayPal” button, log in to your PayPal account and complete the payment.
PayPal payment declined
There can be a number of reasons why a PayPal payment may be declined, here are some possible reasons:
Insufficient Account Balance: If your PayPal account balance is insufficient to cover the transaction, the payment may be declined.
Account verification issues: PayPal may require verification of your account to ensure security. If your account is not verified, payments may be restricted.
Restricted accounts: If your PayPal account is restricted, payments will also be affected. Account restrictions may be caused by security issues, usage policy violations, etc.
If your payment is declined, we recommend that you log into your PayPal account and review the details about the transaction to understand the specific reason for the decline.
Safety first
We take payment security extremely seriously. All payment transactions are encrypted to ensure the security of your personal information and funds. Happy shopping and no worries!
Customer support
If you have questions or need help, we’re here. Whether it is payment issues or other concerns, we will reply to you within 1 business day and try our best to resolve it.
Email: [email protected]
Customer Service: Airelle Overfelt
Thank you for choosing us! I wish you a happy and smooth shopping trip and look forward to providing you with the best service.