What kind of pet toys are available at Pettoyshome.com?
Pettoyshome provides two types of pet toys, cat climbing frames and cat scratching boards, which you can choose according to your needs.
What should I do if the cat climbing frame is difficult to install?
Read the instructions: Carefully read the installation instructions for the cat climbing frame. The instructions have detailed steps and illustrations to ensure proper installation.
Inspect Parts: Make sure all the parts you receive are complete and check for damaged or missing parts. If there is a problem, you can contact the purchaser or manufacturer for replacement.
Prepare your tools: Using the right tools may make installation easier. Make sure you have the necessary screwdrivers, wrenches, or other tools and use them according to the instructions on the instructions.
Remember, patience and carefulness are the keys to solving installation problems. If you’re confused about a particular step, don’t force it, but instead seek help to ensure the cat climbing frame is installed correctly to provide a safe and enjoyable environment for your cat.
What should I do if the cat scratching board is difficult to clean?
Keeping the cat scratching board clean not only helps provide a hygienic environment, but also helps keep your cat interested in the cat scratching board.
Clean regularly: Make it a habit to clean your cat scratching board regularly to prevent hair and dust from accumulating.
Use a brush: Use a wire or stiff-bristle brush to gently remove hair from the cat scratching board, or use a brush specifically designed for cleaning pet supplies.
Wipe cleaning: Use a wet wipe or damp cloth to gently wipe the surface of the cat scratching board to remove attached dust and hair. Make sure the cat scratching board is completely dry after cleaning to prevent mold growth.
Use a pet vacuum: Some small vacuum cleaners designed specifically for cleaning up pet hair may be helpful for cleaning cat scratching boards.
What are the shipping methods and shipping charges?
We provide you with DHL Express delivery service, the shipping time is 3-5 business days.
Our shipping address is: 10399 Virgil H Goode Hwy, Rocky Mount, Virginia, 24151-3369.
Shipping Country | Shipping Method | Estimated delivery time | Order Amount | Shipping Cost |
United States | DHL Express | 3-5 Business Days | ≤$200.00 | $5 |
United States | DHL Express | 3-5 Business Days | Above $200 | Free Shipping |
How to check my order information?
After the order is successfully paid, you can check the status of your order in your account orders details.
After shipment, if you want to check the order information, you can check the progress through the track order page. At the same time, we will send an email to your mailbox with the DHL Express order number.